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Frequently Asked Questions
Quick answers to common questions
What is Vectorisize?
Vectorisize is an AI-powered platform for converting images to SVG vectors, generating icons, and enhancing images with professional tools.
How long does it take to get a response?
We typically respond within 24 hours during business days. For urgent matters, please mark your email as high priority.
Do you offer refunds?
Yes, we offer a 30-day money-back guarantee for all paid plans. Contact us if you're not satisfied with our service.
Can I upgrade or downgrade my plan?
Absolutely! You can change your plan at any time from your account settings. Changes take effect immediately.